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Courses
Q+ is proud to offer courses in computers, networking, and
security for small and home offices in SE Wisconsin. The
topics are detailed below.
This course covers all the topics listed on this page and more. Attendees
will receive a workbook containing the course material.
This class is not scheduled regularly. It is scheduled based upon demand. So if
you wish to attend, please call or email us.
You get 16 hours of instruction and a workbook containing the class material.
No where else can you find such a comprehensive class.
- Getting the right computer and taking care of it
- Protecting Your Computer
- Using Email
- The Internet
- Shopping on the Internet
- Personal Security
- Computer Security
1. Getting the Right Computer and Taking Care of It
Buying a computer
Computer hardware
Factors that affect performance
Understanding the terminology
Laptop or desktop?
Getting rid of your old computer
Dealing with technical support
Maintaining your computer
File management
Backup and recovery
Disaster preparedness
2. Protecting Your Computer
Software installs
USB device installs
Software uninstalls
Software that gives you security and protects your privacy
Antivirus software
Computer viruses
Keeping your system up to date
3. Making Computing Easier for You
Common computing difficulties
Toolbars and the Start Menu
Keyboard shortcuts |
4. Using Email
Alternate email identities
Email etiquette
Sending and receiving attachments
Spam
5. The Internet
Using the Internet
Searching the Internet
What is bad about the Internet
Protect yourself from the bad stuff
Block the bad stuff with content filters
Fraud, propaganda and urban legends
Why do hackers hack?
6. Shopping on the Internet
How to research a product for purchase
How to pick a good vendor
7. Personal Security
Security!
Privacy self-assessment
Guide to passwords and password security
About identity theft
Examples and coping with identity theft
Reducing the risk of fraud
How to fight identity theft
What to disclose, what not to disclose
Privacy
What can be obtained?
Credit reports and social security numbers
Computer security and maintenance self-assessment
8. Computer Security
Security versus ease of use
Defense in depth - layers of security
High-speed Internet configurations
Spyware, adware and pop-up ads
Software piracy
Security concerns if you have children
Internet Explorer security and privacy configuration
Trusted sites management
Cookies and cookie management
Firewalls and routers
Why do I need a firewall?
Secure wireless configurations
Recommended solutions
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