You do not have to take our word for it! Here are some candid quotes from our valued clients:

• As the owner of Milwaukee Heart Scan, LLC, I am responsible for maintaining a variety of information and data systems. Thankfully, we found Quality Plus Consulting to help us manage this crucial area of our business.
  
  In medical imaging, we are responsible for maintaining sensitive data, such as patient and medical information. Obviously, having a reliable backup system is critical to our operation. To ensure the integrity of this information we followed the recommendations of a reputable vendor, and installed a sophisticated back-up system. While this system worked, we later realized it only worked in limited scenarios and left us very dependent on the vendor who designed the system.
  
  When it was time for updating our system, we contacted Ms. King at Quality Plus Consulting. Ms. King introduced and implemented proven technologies and procedures tailored to our needs, which greatly improved the function and portability of our data systems. Our updated system improved our security, communications, and also enhanced our networking capabilities. Ms. King encouraged us to adopt established and reliable systems common to the IT industry so our system could be easily managed in-house or supported by any number of IT vendors.
  
  Ms. King heard our concerns and helped us identify our true needs. She took the necessary time to educate us regarding her recommendations and explained the rationale behind each option. Quality Plus Consulting then engineered several action plans to implement our new system to minimize any negative impact on our patient schedule or our budget.
  
  By hiring Quality Plus Consulting, my company became the beneficiary of Ms. King's many years of working as an IT manager for a Fortune 500 company and at a price any small business could afford.
  
  I would highly recommend Quality Plus Consulting to anyone looking for a company to assist them with their IT needs.
  
  Stephen A. Burlingame — President
• Felicia's knowledge, expertise, and professionalism is only surpassed by her excitement about technology. Having recently heard her speak at a networking function, I witnessed the thoughtfulness and thoroughness Felicia puts into her solutions for the technology challenges of individuals and businesses. Her approach is not a one-size fits all, but rather a carefully crafted customized solution. — Roxie Hickman, owner The Virtual Connection
• When I first met Felicia my company was a couple of days away from upgrading all of our servers. I had contacted her to discuss her views on wireless networks after listening to her radio show. She struck me on the radio as someone who was surprisingly knowledgeable and straightforward, talking on the phone and meeting her in person only reinforced my perception. That one phone conversation was enough for me to put a hold on our company’s plans for the server upgrades and schedule a face to face meeting with her. After hearing Felicia’s proposal and reasoning for an alternate plan to upgrade our servers, we decided to follow her recommendations.
  
  One of Felicia’s primary strengths is her method of identifying the components of a given objective, recommending ‘best practice’ procedures to complete the objective and then explaining the ‘why’s’ of the procedures based on her own experience and researched expert opinions. Her standing as a Dell reseller and Microsoft Partner have been invaluable in several situations where my company has needed her expertise and guidance. Also reassuring, Felicia is not too proud to inform me when she feels that another individual or company would be better suited to handle a particular situation and she gives me recommendations of who would be based on actual experience with them. With Felicia I always feel that I am getting high level ‘big city’ support with affordable ‘small town’ personal attention. — Aj Dumas
• We had recently bought a server which was not set up correctly. We had numerous problems. Felicia came highly recommended by one of our customers. After our initial consultation Felicia documented a plan of action to solve our computer problems. Her timeliness and perseverance brought our project in under budget and in less time than originally anticipated. Not only did she “fix” our computer problems she completely documented all procedures-before, during and after. I would not hesitate to call Felicia even for the smallest of problems. She truly knows her stuff! -- Tim Shea, owner, Van's Electric Service, Inc.
• Whether you need help with personal or business computers, Felicia will calmly and efficiently address all of your questions and concerns.  The smartest thing you can do to prevent problems in the future, as well as to make the most of your valuable time on your computer, is to bring Felicia in for a "check-up."  Her suggestions have helped make our home and office computers more secure and efficient.
   
  One of the most valuable things Felicia did was to diagnose a hard drive crash before it happened on my laptop.  I was able to prevent a major loss of data on my business computer and to get the hard drive replaced seamlessly under warranty.  I don't want to think about what would have happened if she had not cautioned me about what she saw coming.
   
  If you have any doubt about your ability to manage the security of your computers yourself, you would be wise to call Felicia in for a visit.  She can help set up wireless networks to be secure, install backup systems on your computers, and even help you install high speed phone lines.  Your time and money will be well spent.
  — Chris Kann,  CSK Marketing, Inc.
   

• Felicia is fabulous! I first hired her to help with some tiresome but not earth-shattering computer issues. She not only corrected those, but proceeded to help my business and me to become technologically more savvy and better prepared for future issues. Over the past seven months, I have been able to turn to Felicia for technological problems large and small and each one she has dealt with in a professional manner. I have been so impressed with her and the service she provides that I recommended her to my husband for his business. He too has appreciated her knowledge and expertise. I consider it a lucky day when I met Felicia and would heartily recommend her and her services.

  Faye Becker — Faye Becker Homes, Inc.

• Q+ knowledge and expertise in the computer industry is unmatched. I would recommend [their] services to any size business or to the average computer owner. I consider them to be a priceless asset to anyone. — P. Kalowski

• I would recommend Q+ to anyone for home PC or business.  As a family with 2 teenagers, our knowledge was limited as to how vulnerable our security really was. We felt we had our system protected and learned from Q+ that we were as protected as leaving one’s home with all the windows and doors wide open.  They explained different levels of security available and helped us choose one that would best fit our needs.  I now feel safer when I use my system and knowing that my kids have enough clearance to do research for school, browse the Internet, but stay within the limitations that we’ve set for them.  Q+ even checks with us from time to time reminding us to do updates.  They respond quickly if problems or simple questions come up via email.  Anyone can do a down and dirty fix when your system isn’t working right.  Q+ will educate you on maintaining it yourself and offer future recommendations for your system as your needs change.  We wouldn’t consult anyone else for our computer system needs. — Kathy K.

• Q+ not only "fixed" my systems, they provided onsite and offsite training to the level I needed on any issue; for hardware, systems function, and software. It's rare to have all three together! Plus, information is provided in a manner that us "non-techies" can understand! — Nancy Pierce, owner Thistlerose, LLC

• Do you need a computer wizard?
  Have gremlins taken over your computer? Does your computer refuse to talk to your new printer? Are viruses and pop-ups driving you crazy? Is your neighbor eavesdropping on your wireless? Don't waste another minute trying to figure it out! Contact Quality Plus Consulting. They solved all my problems, greatly improved my security, and got me on a schedule for backing up my data in no time. No more gremlins! — Susan Greenfield, Caledonia, WI
• Since Felicia started her business, she has always been available to help me with my personal computer.  Felicia has removed "bugs", prevented crashes and performed an annual checkup up on my PC.  The best thing about Felicia is she patiently guides me through many tasks and questions so that I will, hopefully, remember how to do the procedure again.  I know, if I have a computer question, I can always e-mail Felicia.  She is my computer mentor. — Elaine Parker
• The Quality Plus Consulting personnel are truly the best – hardware, system, software – experts around. Nothing is beyond them. With the little basic office working computer knowledge I have, I can and have gotten myself into quite a few computer problems. I love to experiment and create my own master pieces (hate preset forms) – thus, I have experienced a lot of lock ups and “blue messages”. This does not even address the spam, viruses and spy ware I have attracted during my Internet ventures. Quality Plus Consulting came to my rescue when my computer finally died, and they helped me purchase a new model plus software suitable to my needs with all the memory, security and whistles it and I will need to survive. I no longer fear the countless problems I seem to attract as I now have Quality Plus in my corner. — Mary Perez
• The only way to describe Felicia is to say that she is the best body guard for our computers. The family computer is mostly used by our 14 year old … (meaning you never know what these teenagers do with such an “open search tool”. The business computer is strictly used by me. I can guarantee you that we feel safe and secure with what Felicia has set up.
  I always wonder if she has a life besides computers! It’s her passion and she is very dedicated to her customers. She is a great person to know and to trust.
  We highly recommend Quality Plus Consulting to anybody who wants a smooth life with their computer. — Catherine Sauvage, owner Bijoux Fantasia
• My family relies upon Quality+Consulting to keep our computers secure and  running smoothly. Felicia, the owner, is our lifeline. Q+ has been very responsive and customer-focused, and has demonstrated the highest level of computer knowledge. — Mark Gelhaus, CPA JD
• Quality Plus Consulting is the answer to all your computer needs. Felicia is a genius. She makes house calls and is always looking for more residential clients. You get your money's worth and then some. She will never try to sell you what you don't need. She is an expert at security for protecting your computer from viruses, etc. She can tell you what kinds of software and/or applications are safe.
  
  I bought a new Dell computer, fully outfitted, from Felicia. She rebuilt my Compaq to meet my needs. I purchased an additional RAM board that she researched for compatibility. She suggested I buy the RAM board direct from Crucial instead of trying to make profit by reselling it to me. The additional RAM has made the Compaq run better.
  
  QPC is an authorized Dell dealer. If you are considering purchase of a new computer, laptop, PDA, monitor, or anything else computer-related, you definitely should call QPC. Felicia is the only person I trust to advise me regarding computer-related purchases. If she recommends something to you, she'll explain why. Felicia also does a great job of evaluating your current system, it's health, and needs. — Reyna CGM Hernandez

• I first met Felicia when she presented a class to the Adventures in Lifelong Learning, a group of seniors affiliated with UW‑Parkside. She was an excellent instructor, knowledgeable and user‑friendly to people who did not know a great deal about computers. She has come to my home over the years to help with problems, and the purchasing and installation of new equipment when it was necessary to update. She still is very much a teacher, trying to make sure that her clients really understand how to use the computer and their software and is available to them quickly when questions arise. Best of all, she is patient and so helpful with people who are not computer whizzes. A pleasure to know! — Julie F.

• I would recommend Q+ to anyone for home PC or business. As a family with 2 teenagers, our computer could barely function any more. Felicia came over and found our computer was being controlled from remote areas on the web. She took the PC home and in a few days she had everything fixed. She then showed us how to keep the PC safe and secure. We purchased hardware and software she recommended. Our computer has run for 2 years without any issues. That is quality workmanship. I now feel safer when I use my system and knowing that my kids have enough clearance to do research for school, browse the Internet, but stay within the limitations that we have set for them. Q+ even checks with us from time to time reminding us to do updates. I’ve recommend Q+ to friends and they were super satisfied with Q+.

  As president of Kenosha Area Soccer League, we hired Q+ to design a computer system that could be at the new office but have remote access from home for the administrator. She develop an email system that saved us money and was easy to use. Felicia setup a standalone backup system and trained our administrator on how to use the system. She installed our online registration for KASL. The best thing Q+ did for KASL was designed the system that met our needs and kept our cost low. — Roger K
• MAYES │ WILSON & ASSOCIATES, LLC is a consulting firm providing a variety of services to increase non-profits' impact and build sustainable organizations. As a company operating from multiple locations and serving clients throughout the county, we must have technology systems that support effective delivery of services. Our firm engaged Felicia to review our current IT systems and recommend how we could operate more efficiently and ensure staff could access key files and schedules easily from multiple locations and during business trips. We met with Felicia over a “wish list” of needs and technology difficulties. Felicia then applied her knowledge of the latest technology to recommend solutions within our budget. Felicia created a written plan and schedule for implementing the new systems, handled the transition, trained staff in the new procedures and provided written documentation of key information. While Felicia handled all these details, we were able to focus on our clients without having our work interrupted. It has been our experience that Felicia has a solid knowledge of computer and communication technology and systems, is able to speak about computers in terms everyone can understand and completes projects in a timely fashion. She wants her customers to have systems that meet their business needs and she provides her services for a reasonable price.
  Sara Wilson — Principal
  http://mayeswilsonassociates.com
• Quality Plus Consulting has made my medical practice run more smoothly 24/7!  Working with HIPPA rules, it is important to protect a patient's privacy.  Felicia has designed a hacker-proof system with encryption of all patient data.  Felicia has created a fool-proof backup and security system allowing my office to have peace of mind with all our data systems.  If you have a medical practice and are not using Quality Plus Consulting, you need to. — Dr. Janice Seibert - Seibert Health And Wellness
• Felicia gave me support via email regarding the setup of a backup system for my data. She helped me figure out what device to buy, and told me about a program that had to be uninstalled from the USB flash drive. She recommended I convert it to NTFS and gave me the syntax to do so. I used the sample robocopy script on her website to make my backup script. I've been backing up for a long time , but I really needed to do something more formal and more easy to manage. A bigger flash drive with the right robocopy commands is the solution I've needed for a while. Thanks for helping me make it happen. — Marilyn M.